Shipping Information
All orders are processed on same day (Monday-Saturday) only orders placed on Sunday will be processed on Monday.
In major cities Like Karachi, Islamabad, Lahore Estimated time for delivery may take up to 24-48 hours after processing.
During promotion due to high Sales volume estimated time for delivery is 6-8 working days
If the order is placed before 2 PM (Monday - Saturday) it will be processed same day. Orders placed after 2 pm will be processed next working day.
Undelivered parcels please note in case of parcel returns as undelivered due to customer negligence we can put the customer's future orders on hold until customer pay in advance.
Note: 98% of deliveries are done successfully on time.
Landline: 0213-4800006 (Limited support will be available during holidays & promotions)
Customer Support Email: support@footsteps.pk
Customer Care Timings: 2:00 PM TO 10:00 PM Monday To Saturday